• 1. What's in the box and what software is included?
• Hardware:
• VisTrak base systems include the VisTrak camera with ceiling mount and a 50 ft long active USB cable with power supply.
• These system require additonal IR LED or Spotlight lighting.
• VisTrak IR systems include the 800 IR LED panel and don't require any additional lighting.
• Software:
• VisTrak includes the GSA Golf Control Panel with the VisTrak video playback panel, plus 1 18 hole GSA Golf (RedChain), plus 1 E6 Connect 18 hole plus drining range game software package.
• All software is only available as a download from this web site.
• 2. Do I have to put stickers or tracking dots on my clubs and balls?
• This is not required as long as the clubs are bright, but as most are not that bright,
• then - like all other camera based club tracking systems - you'll will indeed require tracking dots or strips to be applied to the clubs.
• Dark clubs will always will always require a white strip to be applied to the leading or top edge.
• The VisTrak systems that detect ball spin (LX, EVS and Stereo S) use either the logo on the ball or spin dots on the ball for reference.
• Ball spin detection software for use with unmarked balls is currently being developed and will be available as a free update.
• 3. If I don't buy the spot light or LED lights, can I use any other light?
• You can as long as the light is bright visible light (i.e. not IR) , super powerful
• with a lens on it to concentrate the beam spot down to around a 2 to 3 ft area.
• If it's LED, then it must be at least 65 watts.
• If halogen, then you'll probably need 4 to 6, 50 to 75 watt narrow beam lights all pointing to the hitting mat.
• Suitable LED spot lights can be found on Amazon for around $150.
• Suitable IR LED lights can be found on Amazon for around $65 each. You will probably require 4 of them.
• 4. What is the warranty period?
• 1 year
• 5. What kind of support do I get ?
• Unlimited e-mail support for life
• Remote access support is free for the initial setup as of 02/2021 with non base system purchases.
• Thereafter, available for $100 per 1 hour session (i.e $50 for half hour)
• 6. Are there any maintenance costs, subscription and software update fees ?
• No
• There are no maintenance fees, no subscriptions and all software updates from GSA Golf software is completely free of charge for life.
• 7. Where is the Vcam mounted and does it function of both left and right handed players ?
• The Vcam and Vcam B is floor mounted, either on the left or right side of the enclosure, around 6 or 7ft away from the enclosure center line
• and about 4 or 5 ft ahead of the player's hitting position. It functions for both left and right handed players with having to move the unit.
• 8. What's the difference between the VisTrak Vcam and Vcam B ?
• The Vcam just measures ball launch angle. It can detect vertical launch angle for both left and right-handed players without having to move the unit.
• The Vcam B measures ball vertical launch angle - as the Vcam - plus measures ball spin for both right and left handed players.
• 9. What's the difference between the VisTrak LX and the HiRes LX ?
• The VisTrak LX uses the hi-speed VisTrak camera that captures video of your swing. It can also be mounted on the ceiling so that it acts like a regular VisTrak Eagle. i.e. it's two systems in one.
• The VisTrak LX is used as a stand-alone system.
• The VisTrak LX - at least at present - cannot run together with the VisTrak Eagle. i.e. you can't run two VisTrak hi-speed cameras on one PC. (We're still testing this though.)
• The Hi Res LX uses two hi-resolution triggered cameras that can be used with the VisTrak Eagle to capture both vertical launch angle and ball spin.
• The Hi Res LX cameras are triggered by the VisTrak Eagle.
• 10. Where can I see and try out the VisTrak products ?
• At present we are only selling direct online so can't offer any demos and try-outs.
• Later, as we get more bricks-and-mortar resellers, you will have the possibility to contact them for a demo.
• In the meantime, we'll be publishing VisTrak demo videos as soon as they come in.
• 11. I want to use the VisTrak with my SkyTrak, GC2, ES, Trackman etc launch monitor. Does the VisTrak influence the ball flight in these systems?
• No .
• When using VisTrak with other tracking systems other than ours, then it only provides video swing playback. It will not - in any way - effect the ball flight in these other systems
• 12. Does VisTrak show ball-on-club contact position relative to the club's sweet spot?
• Yes.
• Just view the video swing playback in step mode to see this.
• 13. What else does the VisTrak Eagle swing playback video show me?
• It shows: club path, club face angle at impact, before and after impact, club speed, ball direction and ball speed.
• Vertical launch angle is measured when using the add-on Vcam, otherwise estimated based on the club selected.
• 14. What other systems on the market can do all what VisTrak can for a similar price?
• To the best of our knowledge, there are no other comparable systems on the market that can do what VisTrak can do for the price. At least not on this planet.
• I've noticed that there are a number of so-called "re-furbished" systems from SkyTrak, GC2 and the like that are being sold at somewhat lower prices.
• Makes me wonder what these are though as they seem to have an unlimited supply of them. Does this mean that they have so many returned products from unsatisfied customers?
• And what does "re-furbished" mean anyway? Do they just plug em in to see if it stil works, dust em off and put em in a new box? It all seems very suspect to me. I wouldn't want to buy one, that's for sure.
• If I buy a product, then I expect it to be brand new.
• 15. I want to play the ball from various hitting surfaces like fairway, rough, sand and putting surfaces. Is this possible with the VisTrak ?
• No
• The ball must always be played from the designated hitting zone with the VisTrak.
• However, you can use the VisTrak with our standard CX2 system that does allow you to play the ball from other surfaces.
• In this case, there will be no video swing playback of balls being played outside the VisTrak's launch zone.
• Currently we know of no other system on the market today that can record and playback swings from other surfaces outside their designated launch zones areas.
• i.e. no $18,000 Trackmans, GC Hawks or Quads, or any other system. Let us know if you find one though.
• BTW the above mentioned systems - at least as far as we know - don't even record and playback any live video swings at all.
• 16. I want to use the VisTrak as a video swing playback system with my Trackman, SkyTrak, GC2 etc.
• Can this run on the same PC ?
• That's probably possible but we couldn't guarantee it
• 17. I was thinking of purchasing the SkyTrak launch monitor. What are the advantages of VisTrak compared to SkyTrak?

• -vs
• The VisTrak system offers the following advantages over SkyTrak:
• 1. VisTrak has near zero lag time between striking the ball and the ball launching in the game software.
• In contrast, SkyTrak has a 3 to 4 second lag time.
• 2. VisTrak captures club data to show club face angle at impact to the ball, club path and speed.
• In contrast - and to the best of our knowledge - SkyTrak sees no club data. It just sees the ball and estimates what the club data would be.
• 3. VisTrak offers photographic evidence video swing playback for every shot so you can see your club path,
• club face angle and speed as it strikes the ball and the ball flight after contact.
• In contrast, and to the best of our knowledge - SkyTrak offers no such video swing playback.
• 4. VisTrak is overhead mounted and thus functions for both left and right handed players without having to move the unit.
• In contrast, SkyTrak has to be moved in order to be used with both LH and RH players which is totally impracticable if playing a round with both LH and RH players in the same flight.
• 5. SkyTrak users have to pay an annual subscription fee in order to play TGC or E6 game software .
• In contrast, VisTrak requires no annual subscription fees
• 6. To the best of our knowledge, SkyTrak users are required to bend down and adjust the ball so that its logo is facing the camera for every shot in order that the system can detect accurate ball spin.
• In contrast, the ball can be placed on the hitting surface with your foot or club and in any direction with the VisTrak system.
• 

• 6. And last but not least, the VisTrak Eagle is $500 less expensive than the SkyTrak
• 18. I was thinking of purchasing the Mevo launch monitor. What are the advantages of VisTrak compared to Mevo?

• vs
• The VisTrak system offers the following advantages over the Mevo system:
• 1. VisTrak is a ceiling mounted system so that it is out of immediate sight, out of the way and requires only a couple of feet of visible ball flight.
• In contrast, the Mevo is floor mounted and is recommended to be placed 8ft behind the ball and a recommended 12ft or so of indoor ball flight.
• i.e. you'd require a good 20ft of room length space
• 2. VisTrak captures club data to show club face angle at impact to the ball, club path and speed.
• In contrast - and to the best of our knowledge - Mevo doesn't measure club face angle to the ball or club path.
• 3. VisTrak offers photographic evidence swing playback videos for every shot so you can see your club path,
• club face angle and speed as it strikes the ball and the ball flight after contact.
• In contrast - and to the best of our knowledge - Mevo offers no photographic or video club face angle and club path detection playback video.
• 4. The VisTrak system doesn't require any metallic dots to be applied to the ball in order to measure ball spin
• 
• 
• To conclude: The Mevo+ is an excelent alternative system for the price. See our full Mevo+ page for further details buy clicking on the above image.

• 19. I was thinking of purchasing the GC Hawk overhead launch monitor. What are the advantages of the VisTrak Eagle compared to GC Hawk?

• 1. Straight off the bat - Price. The GC Hawk retails for betwen $18,000 and $22,000 (at least as far as we know) whereby the VisTrak Eagle (at present) is priced at just $ 999
• 2. To the best of our knowledge, the GC Hawk does not capture any club data. While - in contrast - the VisTrak Eagle captures club face angle, club path and club speed.
• 3. To the best of our knowledge, the GC Hawk does not feature any swing playback video. While - in contrast - the VisTrak Eagle captures swing video playback for every shot.

• 4. While the GC Hawk captures ball vertical launch angle and ball spin, the VisTrak systems offer all this too for a low price additional extra.
• 5. To conclude, if you want a comparable system to the GC Hawk but don't want to fork out $18,000 plus (for fear that you might not be married anymore after such a purchase)
• then the VisTrak Eagle is right for you.
• 
• Take it from me, if you can't get a big purchase past the Mrs, you'll be in big trouble.
• A better comparison would be our CX2 Stereo and the GC Hawk though
• 20. I was thinking of purchasing the Uneekor QED overhead launch monitor. What are the advantages of the VisTrak Stereo S system compared to the Uneekor system?
• 
• The above image is of the Uneekor system
• 

• VisTrak SCXi Track with external lighting, 3000 fps

  $1,999.00

  

  The above image is composite of 2 frames of a Uneekor QED post shot video playback.

  The image was taken from one of the many YouTube videos of QED post shot videos.

  According to my calculations - using the distance the club traveled in between the 2 frames and scaling pixel distances to inches -

  the frame rate appears to be around 790 fps in the video.

  These tests were conducted on many other other videos too and all seem to correspond to the above findings.

  Disclaimer:

  Whether or not the Uneekor QED is really running its cameras at 790 fps cannot be conclusively verified though

  and I am not intentionally implying or inferring it here.

  All tests were only based on published Uneekor shot videos available on YouTube.

  

  In comparison, the VisTrak Eagle-i and SCXi captures double the number of frames with its 1500 fps cameras.

  i.e. the distance the club and ball move in between frames is halved.

  Of interest, the frame rate of the SCXi camera at a resolution of 640 x 480 is also exactly 790 fps.

  

• The above image is of the VisTrak SCX system
• 1. Again: Straight off the bat - Price. The VisTrak SCX system is less than half the price of the Uneekor QED and about a quarter of the price of the Uneekor Eye XO system
• 2. While both systems offer about the same tracking features, the Uneekor system requires 3 tracking dots to be applied to clubs in order to correctly measure club data
• while the VisTrak system only requires 1 tracking strip to be applied to the clubs for its club tracking data.

• 3. VisTrak data point cross hairs

  

  To the best of our knowledge, Uneekor systems don't show the captured data points in their video swing playback.

  In contrast, the VisTrak system clearly shows the exact detected data points with user visible cross hairs.

  These include club face angle at impact to the ball, club path and ball direction.

  The user can then easily verify that the data points are correct or not.

  If the data points where displayed with cross hairs and they weren't correct, that may not look too good.

  Best to hide them in case of errors maybe?

  Of course, I could be wrong about this and they do show them, only I've never seen them in their videos.

  4. Vistrak systems can use color cameras.

  To the best of our knowledge, Uneekor systems don't offer color versions of their cameras.

  In contrast, VisTrak customers can choose between color or monochrome cameras.

  

• Bottom line: the VisTrak SCX system essentially offers the same tracking features as the Uneekor QED but for a third of the price

Disclaimer:

Please note that any of my claims, any statements and comparisons to other manufacturer's products on this web site are based solely on my own observations and knowledge of their systems

and that I do not in anyway claim that they are indeed accurate.

• Q & A ... more to follow